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Smart Reception Service Robot
A compact reception robot with voice interaction, remote video communication, and autonomous navigation — designed for small-to-medium commercial spaces where larger service robots cannot operate.
Product Overview
The AIsirRobot Smart Reception Service Robot combines a 14-inch full HD display, a 6-microphone array with 360-degree sound source localization, and a Qualcomm Snapdragon 845 octa-core platform to deliver face-to-face remote communication, autonomous navigation, and AI-powered voice interaction in a single unit. With a 41 cm minimum base diameter and the ability to pass through openings as narrow as 55 cm, this robot is built for narrow corridors, compact retail entrances, corporate lobbies, and real estate showrooms where standard-size service robots cannot fit.
Unlike static kiosks, this robot can navigate to where the user is and conduct two-way communication through screen, camera, microphone, and speaker systems — making it suitable for service points that are not fixed. It supports remote video communication, autonomous charging, and secondary development through external expansion ports, allowing enterprises to integrate the robot into their existing service workflows rather than adapting workflows to the robot.
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Core Features
Application Scenarios
Real Estate: Remote Property Viewing
For real estate agencies and property developers, the robot can serve as a mobile remote viewing platform. A remote agent connects through the robot’s 13 MP camera and 14-inch display, then guides the robot through a property. The wide-angle camera allows the remote viewer to see room details, corners, and layout features. This supports property viewing without requiring the client or agent to be physically present on-site.
Deployment note: The remote viewing quality depends on the property’s lighting conditions, WiFi or 4G network coverage, and the layout of obstacles in the navigation path.
Corporate: Customer Attraction and Lead Generation
In corporate lobbies, retail entrances, and exhibition booths, the robot’s compact size and interactive display can be used to attract attention, present promotional content, and collect visitor inquiries. The 14-inch screen supports digital signage and interactive presentations, while the voice interaction system allows visitors to ask questions and receive responses without requiring a dedicated staff member at the entrance.
Deployment note: Promotional content and interaction workflows require application-level configuration based on the specific event or venue.
Healthcare: Remote Information and Communication Support
In shopping malls, community centers, or residential complexes, the robot can support remote information services and communication assistance. A remote specialist connects through the robot’s camera and microphone to provide information, answer questions, or conduct follow-up communication. The 6-microphone array and high-fidelity speaker support clear two-way communication, and the autonomous navigation allows the robot to be deployed at different stations within a facility.
Deployment note: This robot is not a medical device and does not provide diagnostic capabilities. It serves as a remote communication platform. Any healthcare-related deployment should include assessment of privacy, data security, and regulatory requirements specific to the deployment region.
Want to discuss how this robot fits your specific industry? Talk to a Robot Integration Specialist — describe your environment, service flow, and integration needs.
Customization and Integration
Hardware Expansion
The robot supports secondary development through multiple expansion interfaces:
- RMB expansion board and EIB expansion board on both sides of the body
- USB and Type-C ports for external device connection
- Type-C port x1 and DC power port (12V 3A) x1 for hardware integration
These expansion options allow enterprises to connect external sensors, displays, payment terminals, or custom hardware modules. The availability and specifications of expansion boards should be confirmed based on the project configuration.
Application Development
The robot runs on RobotOS, a customized operating system built on Android 9.0. This platform supports application-level development for voice interaction workflows, content management, and user interface customization. The scope of application development depends on project requirements and technical resources.
Enterprise System Integration
For projects requiring CRM, ERP, or property management system connections, integration feasibility can be assessed based on API availability and project scope. The development interfaces on RobotOS can be used to build custom integration modules, but the existence of ports and interfaces does not guarantee that a specific system integration is completed — each integration requires individual feasibility assessment.
Network Connectivity
The robot supports dual-band WiFi (2.4G/5G) and 4G connectivity (TDD-LTE and FDD-LTE). This allows deployment in environments where WiFi infrastructure is available as well as in locations where cellular connectivity is the primary or backup option.
Deployment and Service
AIsirRobot provides the following services for this robot:
- Requirement analysis: Assess your application scenario, space layout, and service flow
- Robot configuration: Confirm hardware configuration, software customization, and accessory selection
- Deployment coordination: Support delivery, setup, and initial configuration
- After-sales support: 12-month warranty, with technical coordination for maintenance and troubleshooting
Site information required for deployment: Floor plan, corridor widths, floor slope, network conditions, system interfaces, target languages, required operating hours, and charging station location.
Specifications may vary depending on hardware configuration and application requirements. Contact our team to confirm the configuration that matches your project.
Technical Specifications
FAQS
Can this robot integrate with our existing CRM or property management system? Integration feasibility depends on your system’s API availability and the project scope. The robot runs on RobotOS (based on Android 9.0) and provides Type-C and USB ports for hardware connection. Software-level integration with CRM, ERP, or property management systems requires custom development and individual feasibility assessment. Share your system details with our team for evaluation.
How accurate is the voice recognition in noisy environments? The 6-microphone circular array with 360-degree sound source localization is designed for commercial environments with ambient noise, such as retail floors and exhibition halls. Actual recognition performance depends on the specific noise profile and acoustic conditions of your deployment site and should be tested in the target environment.
Does the robot support multiple languages? Multi-language capability depends on the speech recognition and NLP models configured for your deployment. The robot’s RobotOS platform supports application-level customization, but specific language availability requires project-level assessment. Contact our team to discuss your target languages — we can evaluate model availability and deployment feasibility for your regions.
What is the maximum area the robot can navigate? The robot supports mapping of areas up to 5,000 square meters with centimeter-level positioning accuracy. The LiDAR sensor provides a 240-degree scanning range. For spaces larger than 5,000 square meters, multiple mapping zones or additional navigation configuration may be required.
Can the hardware and software be customized for our application? Yes, subject to project scope and technical assessment. The robot supports secondary development through RMB and EIB expansion boards, USB and Type-C ports, and the RobotOS application platform. Hardware customization includes external device connection; software customization covers voice interaction workflows and content management. The extent of customization depends on your project requirements and should be assessed before deployment.
What industries can use this reception robot? The robot is designed for real estate (remote property viewing), corporate environments (customer attraction and lead generation), and public spaces (remote information and communication support). It can also be evaluated for exhibition halls, hotel lobbies, and government service centers. Contact our team to assess suitability for your specific use case.
Request a Quote or Technical Evaluation
Tell us what you need the robot to do. Even if some technical details are not yet confirmed, our team can help evaluate suitable options.
- Application: Briefly describe the task, workflow, or problem you want the robot to handle.
- Key requirements: Share any known payload, reach, capacity, runtime, accuracy, speed, or other performance needs.
- Site & integration: Tell us about the operating environment, layout, existing equipment, or software interfaces if relevant.
- Quantity & timeline: Let us know the expected quantity, destination country, and target delivery or deployment time.
