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Robot Selection and Project Support
AIsirRobot helps you find the right robot and coordinate your project from selection and configuration to delivery and after-sales support.
As a robot product & solution provider, we cover model selection, supplier & configuration coordination, documentation, international shipment and after‑sales support. On‑site integration, installation and maintenance are delivered by our partners within agreed project scope.
Support by Project Stage
Robot projects move through distinct stages, and each stage raises different questions. The services below are organized by where you are in the process.
01 Pre-Purchase:
Evaluate and Select
You know the task but not the robot. We help compare models, assess your application, and identify what is feasible before you commit.
02 Project Confirmation:
Configuration and Integration Planning
You have a direction but need to confirm details. We coordinate customization requirements, integration planning, documentation, and compliance information review.
03 Delivery:
Shipping and Delivery Coordination
Your order is ready to move. We coordinate packaging, export documentation, shipping options, and delivery tracking.
04 After-Sales:
Support and Coordinate
You need help after delivery. We coordinate troubleshooting, spare parts, warranty claims, and service arrangements with the manufacturer and relevant partners.
05 Partnership:
Distribute and Integrate
You want to sell or integrate robots locally. We coordinate product access, project matching, and technical resources.
Our Services
From robot selection to after-sales support, we help buyers coordinate the key steps of sourcing and deploying robots
Robot Selection Support
Robot Selection SupportNot sure which robot fits your application? We compare suitable models based on your task, payload, environment, and budget.
Application Assessment
Application AssessmentHave a specific task but unsure whether it can be automated? We review your process and requirements to provide a preliminary feasibility assessment.
Customization Coordination
Customization CoordinationNeed customized appearance, logos, colors, packaging, trays, cabins, or end-effectors? We coordinate your requirements with the manufacturer.
Integration Planning and Coordination
Integration Planning and CoordinationNeed your robot to work with WMS, MES, PLCs, conveyors, elevators, doors, or other equipment? We help identify interface requirements and coordinate with relevant partners.
Documentation and Compliance Support
Documentation and Compliance SupportNeed product documents, certificates, test reports, labels, or export files? We coordinate available documentation and help identify information gaps before ordering.
Logistics and Delivery Support
Logistics and Delivery SupportImporting robots from China? We coordinate packaging, export documentation, shipping options, and delivery tracking according to your order requirements.
After-Sales Coordination
After-Sales CoordinationNeed support after delivery? We coordinate issue diagnosis, spare parts, repairs, software support, and available on-site service.
Distributor and Integrator Support
Distributor and Integrator SupportFor dealers and integrators looking to sell or deploy robots locally, we coordinate product information, project matching, technical resources, and customization support.
How We Work
01
You Share Your Requirements
Tell us about your task, site, timeline, destination, and goals. Photos, videos, or drawings are welcome.
02
We Confirm Scope and Resources
We review available resources, identify missing information, and determine which services apply.
03
We Coordinate Products, Configurations, and Partners
We compare models, coordinate customization and integration, and align with manufacturers and implementation partners.
04
We Support Delivery and Follow-up
We coordinate documentation, shipping, and after-sales arrangements, with on-site services confirmed separately where required.
Tell Us Where You Need Support &What to Send：
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Task or process description
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Product type or model interest
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Site layout or photos
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Destination country and timeline
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Current stage