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Who This Service Is For

Buyers Needing Brand or Appearance Changes

You want your company logo, brand colors, or custom decals applied to the robot before delivery. You need to know what is possible, what the minimum order is, and how it affects lead time.

Buyers Needing Hardware Configuration Changes

You need a different tray count, cabin size, top module, towing interface, or end-effector configuration than the standard model offers. You need to confirm whether the manufacturer can provide these options.

Buyers Needing Product Configuration for Specific Markets

You need specific packaging, labeling, language settings, or documentation for your destination market. You want to coordinate these requirements before the order is placed.

Common Problems Buyers Face

Unclear Customization Scope

Not everything can be changed. Some modifications are standard options from the manufacturer; others require engineering work, minimum order quantities, or are simply not available. Without knowing the boundaries, buyers waste time requesting changes that cannot be done.

Customization vs. Integration Confusion

Changing a tray count or adding a logo is product customization. Connecting the robot to a WMS or programming a new workflow is system integration. These are different processes handled by different parties. Confusing them leads to wrong expectations.

Cost and Lead Time Unknowns

Customization can affect unit price, tooling cost, and production schedule. Without early coordination with the manufacturer, buyers may discover added costs or delays only after placing the order.

Minimum Order Quantity Gaps

Some customizations — such as custom colors, custom packaging, or OEM branding — may require a minimum order quantity that exceeds the buyer’s initial purchase volume. Confirming MOQ early helps avoid wasted effort.

What We Help Coordinate

Appearance and Branding

We coordinate logo application, color changes, decal placement, and packaging branding with the manufacturer. Feasibility, MOQ, and lead time depend on the product and customization type.

Hardware Configuration

We organize requirements for tray count, cabin size, top modules, towing interfaces, charging equipment, end-effectors, and other physical accessories. We coordinate with the manufacturer to confirm what options are available for the selected model.

Product Configuration

We coordinate language settings, software configuration options, documentation language, and labeling requirements for your destination market. Available options depend on the model and manufacturer.

Packaging and Labeling

We coordinate packaging requirements — retail boxes, mail-order packaging, wooden cases, pallets — and labeling for shipping, compliance, and brand identity. Packaging options depend on the product size, order quantity, and transport method.

Feasibility and Cost Feedback

We collect your customization requirements and send them to the manufacturer for feasibility review. The manufacturer provides feedback on what is possible, what the cost impact is, and how the lead time changes. We relay this information to you.

How the Process Works

1. You Send Your Requirements

List the changes you need — appearance, hardware, configuration, packaging, or labeling. Photos, reference images, or samples help clarify what you want.

02 We Organize and Submit

We organize your requirements into a structured customization request and submit it to the relevant manufacturer.

03 Manufacturer Reviews

The manufacturer reviews feasibility, cost impact, MOQ, and lead time. Some requests may require engineering confirmation or sample production.

04 You Receive Feedback

We relay the manufacturer’s feedback to you — what is possible, what the cost is, and how the timeline changes. You decide whether to proceed.

Information We Need From You

FactorWhat to Provide
Base modelWhich robot model you want to customize
Appearance changesLogo file, brand colors, decal placement, or reference images
Hardware changesTray count, cabin size, top module, towing interface, end‑effector
Software configurationLanguage, interface settings, pre‑loaded content
Packaging requirementsRetail box, mail‑order, wooden case, pallet, or custom packaging
LabelingShipping labels, compliance labels, brand labels
Order quantityHow many units you plan to order
Destination countryWhere the robots will be shipped and deployed

Typical Deliverables

Customization request summary organized by category
Feasibility feedback from the manufacturer
Cost impact and lead time information
Quotation basis for the customized configuration

Deliverables depend on the manufacturer’s response and the complexity of the requested changes.

Scope Boundaries

What AIsirRobot Does

Collect and organize your customization requirements
Submit requests to the manufacturer
Relay feasibility, cost, and lead time feedback
Coordinate packaging and labeling requirements

What Requires the Manufacturer

Engineering review of customization feasibility
Tooling, sample production, and quality confirmation
Software modification or configuration
Production scheduling and lead time confirmation

What We Do Not Provide

Engineering judgment on whether a customization is technically possible
Direct software development or interface programming
Guarantee that all requested customizations will be available
Pricing commitment before manufacturer confirmation

Frequently Asked Questions

Send Your Task and Site Details Send Your Customization Requirements

Send Your Task and Site Details
  • icon_cta_check Base model interest
  • icon_cta_check Appearance and branding requirements
  • icon_cta_check Hardware configuration changes
  • icon_cta_check Packaging and labeling needs
  • icon_cta_check Order quantity
  • icon_cta_check Destination country