Smart Reception Service Robot

Core Features

✅ 1.28 m Natural Interaction Height

The 1.28 m body height provides comfortable eye-level interaction for adults, creating a natural and professional reception experience.

✅ 14-Inch Full HD Touch Screen

The 14-inch 1080P touchscreen supports touch and voice interaction, with customizable branding content. Optional larger displays are available for retail and exhibition applications.

✅ 360° Voice Localization with 6-Microphone Array

The 6-microphone system provides omnidirectional voice capture, noise reduction, and accurate speaker positioning for clear communication in public environments.

✅ Bionic Arm Interaction

The bionic arm supports gestures such as greetings, handshakes, and directional guidance, adding a more engaging human-like interaction experience.

✅ Multi-Language Communication

Supports 9 primary languages and up to 46 language options, enabling multilingual reception for international visitors.

✅ Autonomous Navigation & Obstacle Avoidance

Combines depth cameras, infrared sensors, and visual recognition for safe indoor navigation, supporting up to 5,000 m² mapping, centimeter-level positioning, and narrow passage operation.

✅ Agent Application Platform

Built-in Agent OS provides ready-to-use skills such as reception, guided tours, and promotion. Low-code tools support customized applications and third-party integrations.

✅ Smart Battery & Auto Charging

Powered by a 15Ah/25.9V lithium battery, the robot supports up to 10 hours of operation with automatic return charging for continuous service.

Enterprise Reception

In corporate lobbies and enterprise front desks, the robot can proactively greet visitors, introduce the company and its business, and guide guests to their destinations. The 1.28-meter height and bionic arm create a professional first impression aligned with high-end enterprise branding, while the customizable home screen allows the robot to display corporate identity. The 6-microphone array and 13 MP camera can be configured for visitor check-in and face registration.

Deployment note: Knowledge base content, greeting scripts, and visitor management workflows require application-level configuration based on the specific enterprise. Face registration and visitor identification features require configuration and compliance assessment based on local privacy regulations and data protection requirements.

Exhibition Halls and Museums

In exhibition venues and museums, the robot provides multi-language guided tours, interactive explanations, and visitor Q&A. The 5,000-square-meter mapping capacity and centimeter-level positioning support standard exhibition spaces. The 14-inch screen can display multimedia content synchronized with the robot’s narration, and the bionic arm can perform directional gestures to guide visitors through exhibits — creating a more engaging tour experience compared to audio-only or screen-only guidance.

Deployment note: Exhibition content, tour routes, and language selection require project-specific setup. The optional 21.5-inch expansion screen may be suitable for venues requiring larger visual content display.

Retail Stores

In retail environments, the robot can guide customers to specific products, introduce promotions, and provide interactive experiences. The optional 21.5-inch expansion screen can serve as a mobile advertising display for featured products, turning the robot into a moving promotional platform. The bionic arm and multi-language capability support customer engagement in retail spaces serving international visitors.

Deployment note: Store directory data, promotional content, and interactive features require application-level configuration. The 60 - 65 cm minimum passage width should be evaluated against retail aisle dimensions.

Government Service Halls

In government service centers and administrative halls, the robot can provide consultation guidance, queue management assistance, and smart routing to appropriate service windows. Voice interaction allows visitors to describe their needs, and the robot directs them to the correct department or counter — reducing wait time confusion and freeing front-desk staff for more complex inquiries.

Deployment note: Government service workflows, data security requirements, and system integration scope should be assessed based on the specific agency and regulatory environment. External devices such as ID card readers and printers can be integrated through the expansion interface, subject to compatibility assessment.

Healthcare and Senior Care

In hospitals, clinics, and senior care facilities, the robot can provide department guidance, appointment information, and companionship communication. The multi-language capability supports diverse patient populations, and the bionic arm adds a human-like interaction element for elderly visitors.

Deployment note: This robot is not a medical device and does not provide diagnostic capabilities. It serves as a remote communication and information platform. Healthcare-related deployments should include assessment of privacy, data security, and regulatory requirements specific to the deployment region.

Education and Library

In schools and libraries, the robot can provide campus navigation, information lookup, and event guidance. The Agent Store’s pre-installed skills can be configured for educational content delivery and visitor assistance.

Deployment note: Educational content and interaction workflows require application-level configuration based on the institution’s requirements.

Want to discuss how this robot fits your specific industry? Talk to a Robot Integration Specialist — describe your environment, service flow, and integration needs.

Modular Hardware Architecture

The robot features a fully modular body architecture that supports component-level upgrades without replacing the entire unit:

• Screen expansion: Optional 21.5-inch screen can be retrofitted for larger visual content display
• Bionic arm: Arm modules can be replaced or upgraded
• External devices: ID card readers, printers, and other peripherals can be connected through the expansion interface
• Elevator control module: Optional, supports cross-floor service for reception, guidance, and delivery tasks

These expansion options allow enterprises to adapt the robot’s hardware configuration to their specific application requirements over time, rather than committing to a fixed configuration at purchase. The availability and specifications of expansion modules should be confirmed based on the project.

Application Development

The robot runs on Agent OS, which features an integrated Agent Store with pre-installed skills covering high-frequency service scenarios. For custom requirements, a low-code development environment supports custom Agent creation. Third-party applications can also be integrated into the Agent Store, enabling an ecosystem of extendable business capabilities.

Deployment note: Advanced features such as elevator control, external device integration, and large-screen expansion are paid upgrade modules that require secondary development adaptation before use. Available Agent skills depend on the configuration and project scope.

Enterprise System Integration

The robot’s Agent OS platform supports application-level development for voice interaction workflows, content management, and user interface customization. For projects requiring CRM, ERP, or property management system connections, integration feasibility can be assessed based on API availability and project scope. Each integration requires individual feasibility assessment.

Network Connectivity

The robot supports Wi-Fi 6. This allows deployment in environments with modern wireless infrastructure, providing higher bandwidth and lower latency for real-time voice processing and cloud-based AI services.

Deployment and Service

AIsirRobot provides the following services for this robot:

• Requirement analysis: Assess your application scenario, space layout, floor conditions, and service flow to determine if this robot model is the right fit for your environment
• Robot configuration: Confirm hardware configuration, software customization, accessory selection, Agent Store skill configuration, and language support based on your application
• Deployment coordination: Support delivery, setup, initial configuration, on-site testing, and workflow calibration
• After-sales support: 12-month warranty, with technical coordination for maintenance and troubleshooting

Site information required for deployment: Floor plan, corridor widths, floor type and slope, obstacle layout, elevator availability, network conditions, system interfaces, target languages, required operating hours, and charging station location.

Specifications may vary depending on hardware configuration and application requirements. Contact our team to confirm the configuration that matches your project.